| Credit polices are set for your protection. Make sure you establish the willingness, ability, and hi ... - Joshua Feinberg |
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| The Customer from Hell is everyone's worst nightmare. There are though right and wrong ways to deal ... - Kay Elizabeth |
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| Sometimes what you do in the last few minutes of your store being open speaks volumes about how you ... - Laurie Brown |
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| Lots of small business owners (and not so small!) seem to think that the customer is merely an inter ... - Robert Warlow |
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| Use voice mail appropriately and it can be an incredible asset for your business. Use it the wrong w ... - Lydia Ramsey |
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| As you develop your company you will start to pick up clients online. This is when you will start se ... - Anthony Jewell |
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| Applying the S-E-R-V-U Formula for to those most important to you: Customers, Employees, Family and ... - Rosemary Rein |
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| Technomanagers are leaders who focus first on technology and management systems, before focusing on ... - Jim Clemmer |
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| Being proactive when you know your customer will be disappointed (it happens) can save the relations ... - Larry Galler |
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| When you look at the word service - do you see the same words I do? I see the word serve and that's ... - Jim Meisenheimer |
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| In order to satisfy your customers, you need more than good service. You must do more than meet the ... - Jo Ann Joy |
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| The other day a reporter call to interview me on the ?Death of Customer Service?. My first reaction ... - Margo Chevers |
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